Presentation: Creating a consumer-centric, technology-enabled healthcare ecosystem
11:00 AM - 11:15 AM
Healthcare today experiences high costs, limited access, and variable quality and experience, stemming from poor user design, lack of insights, and poor data access. Additionally, consumer demands and expectations of their healthcare experience are changing, the industry is shifting from volume to value, and technology is rapidly advancing. Vish will discuss a 3-horizon model that is transforming Walgreens Boots Alliance into a consumer-centric healthcare company.